Unable to upgrade 64 bit OES2 SP1 with 32bit novell-sss to 6

[Cool Solutions]

Unable to upgrade 64 bit OES2 SP1 with 32bit novell-sss to 64 bit OES2 SP2 using rug update
24-Sep-2009 02:53 PM

Problem Statement:

Unable to upgrade 64 bit OES2 SP1 with 32bit novell-sss to 64 bit OES2 SP2 using rug update.

Intended Audience:

Test engineers, NTS and Customers wish to upgrade 64 bit OES2 SP1 to 64 bit OES2 SP2

Problem Description:

64bit OES2 SP1 server installed and configured with eDirectory. Registered to Novell Customer Center and keep updating to latest patches. Upgrade OES2 SP1 with 32bit novell-sss to OES2 SP2 using online rug upgrade. Upgrade fails with error "Dependency resolution failed:" as follows.

cit-h45-73:~ # rug up -t patch -g recommended Resolving Dependencies... ERROR: Dependency resolution failed: Unresolved dependencies: Installing patch:product-oes2-sp2-0-5.noarch[oes2sp2-online] Installing patch:oes2sp2o-OES2SP2-6280-beta4.5.noarch[oes2sp2-online] Installing patch:product-sles10-sp3-0-20.noarch[sles10sp3-online] Installing patch:product-sles10-sp3-0-20.noarch[sles10sp3-online] patch:slesp3o-sp3_online-6217-0.noarch[sles10sp3-online] provides slesp3o-sp3_online == 6217-0, but another version of that patch is already installed. There are no installable providers of slesp3o-sp3_online for patch:product-sles10-sp3-0-20.noarch[sles10sp3-online] patch:slesp3o-sp3_online-6217-0.noarch[sles10sp3-online] provides slesp3o-sp3_online == 6217-0, but another version of that patch is already installed. There are no installable providers of slesp3o-sp3_online for patch:product-sles10-sp3-0-20.noarch[sles10sp3-online] script:product-oes2-sp2-script.sh-0-5.noarch[oes2sp2-online] needed by patch:product-oes2-sp2-0-5.noarch[oes2sp2-online] Installing script:product-oes2-sp2-script.sh-0-5.noarch[oes2sp2-online] atom:novell-sss-3.4.1-31.x86_64[oes2sp2-online] needed by patch:oes2sp2o-OES2SP2-6280-beta4.5.noarch[oes2sp2-online] Installing atom:novell-sss-3.4.1-31.x86_64[oes2sp2-online] script:product-sles10-sp3-script.sh-0-20.noarch[sles10sp3-online] needed by patch:product-sles10-sp3-0-20.noarch[sles10sp3-online] Installing script:product-sles10-sp3-script.sh-0-20.noarch[sles10sp3-online] glibc-2.4-31.68.1.x86_64[sles10sp3-online] needed by patch:product-sles10-sp3-0-20.noarch[sles10sp3-online] message:product-sles10-sp3-message-0-20.noarch[sles10sp3-online] needed by patch:product-sles10-sp3-0-20.noarch[sles10sp3-online] Installing message:product-sles10-sp3-message-0-20.noarch[sles10sp3-online] product:SUSE_SLES_SP3-10.3-2.x86_64[sles10sp3-online] needed by patch:product-sles10-sp3-0-20.noarch[sles10sp3-online] patch:slesp3o-sp3_online-6217-0.noarch[sles10sp3-online] provides slesp3o-sp3_online == 6217-0, but another version of that patch is already installed. There are no installable providers of slesp3o-sp3_online for message:product-sles10-sp3-message-0-20.noarch[sles10sp3-online] patch:slesp3o-sp3_online-6217-0.noarch[sles10sp3-online] provides slesp3o-sp3_online == 6217-0, but another version of that patch is already installed. There are no installable providers of slesp3o-sp3_online for script:product-sles10-sp3-script.sh-0-20.noarch[sles10sp3-online] novell-sss-3.4.1-31.x86_64[oes2sp2-online] provides novell-sss == 3.4.1-31, but has another architecture. There are no installable providers of novell-sss >= 3.4.1-31 for atom:novell-sss-3.4.1-31.x86_64[oes2sp2-online] patch:slesp3o-sp3_online-6217-0.noarch[sles10sp3-online] provides slesp3o-sp3_online == 6217-0, but another version of that patch is already installed. There are no installable providers of slesp3o-sp3_online for script:product-oes2-sp2-script.sh-0-5.noarch[oes2sp2-online] patch:oes2sp2o-OES2SP2-6280-beta4.5.noarch[oes2sp2-online] needed by script:product-oes2-sp2-script.sh-0-5.noarch[oes2sp2-online] Solution:

The issue here is the architecture change of novell-sss i.e SecretStore. 64 bit OES2 SP1 has installed novell-sss.i586 and the novell-sss from OES2 SP2 is x86_64. The architecture is changing and rug can not change the arch of a package.

Following are the steps to address this issue and proceed with rug update.

1. Update all available patches through YaST Online Update as shown in the screen shot.
   1. Go to YaST --> Software --> Online Update
   2. Select "Patches" in Filter field as shown in screnshot below.
   3. Select "All Patches" in Show Patch Category.
   
   
   http://www.novell.com/communities/fi...2/8966-1_0.jpg
   Fig1: Listing the available patches for upgrade
   
   Click to view.
   
   
   
   
   http://www.novell.com/communities/fi...2/8966-2_0.jpg
   Fig2: Successful completion of patch update.
   
   Click to view.
   
   
   
2. Remove the 32bit novell-sss rpm installed by default with 64bit OES2 SP1 as described
   1. locate the novell-nss rpm
      cit-h45-73:~ # rpm -qa | grep novell-sss
      novell-sss-3.4.1-26
      cit-h45-73:~ #
   2. Verify whether novell-sss is installed
      cit-h45-73:~ # rpm -qi novell-sss-3.4.1-26 Name : novell-sss Relocations: (not relocatable) Version : 3.4.1 Vendor: Novell, Inc. Release : 26 Build Date: Tue Nov 18 22:07:23 2008 Install Date: Wed Feb 11 12:37:00 2009 Build Host: i386build7.provo.build.net Group : Productivity/Networking/Novell Source RPM: novell-sss-3.4.1-26.src.rpm Size : 1347423 License: Any commercial Signature : DSA/SHA1, Tue Nov 18 22:08:17 2008, Key ID 14c28bc97e2e3b05 Packager : http://support.novell.com URL : http://www.novell.com/products Summary : Novell SecretStore Service Description : Novell SecretStore Service for eDirectory 8.8.x Distribution: Novell Open Enterprise Server 2.0.1 Linux (i586) cit-h45-73:~ #
   3. Remove the package
      cit-h45-73:~ # rpm -e novell-sss-3.4.1-26 cit-h45-73:~ #
   4. Confirm that novell-rpm does not exist
      cit-h45-73:~ # rpm -qa | grep novell-sss cit-h45-73:~ #
3. Iinstall 64bit novell-sss from YaST Online Update
   1. Launch YaST, go to Software --> Online Update. Search for novell-sss and select 64bit novell-nss package.
   2. Click "Accept" to install.
   
   
   http://www.novell.com/communities/fi...2/8966-3_0.jpg
   Fig3: Searching for 64bit novell-sss rpm and selecting for installation
   
   Click to view.
   
   
   
   
   http://www.novell.com/communities/fi...2/8966-4_0.jpg
   Fig4: Prompting of arch change
   
   Click to view.
   
   
   
   
   http://www.novell.com/communities/fi...2/8966-5_0.jpg
   Fig5: Confirmation of arch change
   
   Click to view.
   
   
   
   
   http://www.novell.com/communities/fi...2/8966-6_0.jpg
   Fig6: Prompting for reboot after arch change
   
   Click to view.
   
   
   
4. Follow "rug" commands to continue upgrade as in the below screen shot.
   
   http://www.novell.com/communities/fi...2/8966-7_0.jpg
   Fig7: "rug" commands to proceed with upgrade
   
   Click to view.
   
   
   
   
   http://www.novell.com/communities/fi...2/8966-8_0.jpg
   Fig8: Upgrade is completed successfully and prompting for reboot of the system
   
   Click to view.
   
   
   
   
   http://www.novell.com/communities/fi...2/8966-9_0.jpg
   Fig9: After reboot, continuing with the eDirectory configuration
   
   Click to view.
   
   
   
   
   http://www.novell.com/communities/fi.../8966-10_0.jpg
   Fig10: eDirectory upgrade in progress
   
   Click to view.
   
   
   
   
   http://www.novell.com/communities/fi.../8966-11_0.jpg
   Fig11: After successfully configuring OES services
   
   Click to view.
   
   
   
   
   http://www.novell.com/communities/fi.../8966-12_0.jpg
   Fig12: Verifying eDirectory version and login, after successful completion of upgrade to OES2 SP2
   
   Click to view.
   
   
   

• Cool Solutions

More...