GroupLink and Novell Europe, Middle East & Africa Special Promotion for ZCM 10 Customers
24-Sep-2009 02:15 PM
GroupLink's everything HelpDesk is the ZENworks 10 integrated HelpDesk solution. This solutions features key integration with ZCM including:
- Search for ZENworks Assets directly from everything HelpDesk Tickets
- Tie ZENworks Assets to eHD Tickets
- View troubled asset reports for ZENworks Managed Devices
- Access ZENworks Asset Detail Page from within eHD
- Run and save reports grouped by ZENworks assets
- See all past tickets tied to ZENworks assets
- Launch
remote control ZENworks assets from a ticket
This integration adds to the other powerful benefits of everything HelpDesk:
- Integration with GroupWise or Outlook/Exchange calendar and email system
- Supported on Windows, Linux and
OES
- Seamlessly integrated authentication through
LDAP, with
eDirectory or
Active Directory
- Entirely web based, accessible from any web
browser
- PDA enabled
- Customize the application for every department
- Access private and public Knowledgebase articles
For you to experience this powerful solution, and the ZENworks 10 integration, GroupLink and Novell EMEA have teamed up to offer you a special promotion. When you purchase or upgrade ZCM 10, you will receive 2 free technician licenses of GroupLink's everything HelpDesk with unlimited end-user licenses. For more information about this promotion and this solution visit
http://grouplink.net/zcmemeapromo/ or contact Casey Trujillo at +1-801-335-0708 or email
ctrujillo@grouplink.net
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