ZPM License failing to verify in ZCC?
28-Oct-2009 11:05 AM
Had an issue where my ZCC Configuration for
Patch Management Licenses kept indicating "License Expired".
- ZCM Primary Servers - Windows 2003 Server
- ZCM Database - Oracle 10g on a SUN system
Finally support got a hold of Patchlink developer and they gave a series of commands that were keeping the system "Verify License" option from working.
- Make note of ZPM licensing information (or screenshot page)
NOTE: You will lose all the information on the license page.
- Have Oracle DBA run commands;
Delete from License;
Delete from LicenseList;
Commit;
- Go to /conf folder
- Locate zpm.lic file, save a backup of this file, and then delete zpm.lic file.
- Go the License Page and make sure the page has no data
- Enter the license key details(saved in step 1, since we deleted it in the first step).
- Validate license key again
"Verify License" information should properly connect and verify.
These commands are probably similar to what you would need for an SQL
database with the same issue.
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ZPM License failing to verify in ZCC?
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