Users not getting scanned documents
We use a Konica/Minolta 750/600 scanner to send documents to the users on the network via the groupwise system. While this has worked fine, I have 2 users who sporadic does not receive any documents. I got one fixed today, but still have one user that is not receiving any documents. When I checked the POA logs I can only see the following:
11:24:40 075 Message blocked by recipient.
11:24:40 075 Recipient has blocked all mail from sender's Internet domain.
11:24:40 075 Blocked Sender: <copier@sothertons-wa.com.au.>
11:24:40 075 Blocked by Recipient:
11:24:40 075 Processed OK
11:24:40 06B Processed OK
11:24:40 075 Distributed: jlmiller
11:24:40 075 Processed OK
This was created in the POA logs when I tried to send a document to 2 users myself and another.
I can see that the document went through ok for the user jlmiller (myself), but it states the rcipient has blocked the sender (which is the copier). We have deleted and re-installed the user but this is not working.
Any ideas as to what is keeping this user from receiving any e-mails?
Regards,
|
Threaded Mode
