There is a domain that every time we send a email to it. It comes back undeliverable. This is from the GWIA lof ifle:
02-25-08 12:17:17 0 MSG 1638 Response: 504 <scdca_nw5>: Helo command rejected: need fully-qualified hostname
What can be done to get it thru? I've been in contact with the other party trying to work this out.
They tell me that we are not sending a FQDN( fully-qualified domain name). This appears to be so.
This is the email message we get : The message that you sent was undeliverable to the following:
Jason.Molina@irs.gov (504 <scdca_nw5>: Helo command rejected: need fully-qualified hostname)
Possibly truncated original message follows: .
How can I change the FQDN? What is the <scdca_nw5> in the message? Our server name is scdca_nw5.
Can anyone help?
Thanks
The following are portions of GWIA log I thought may help.
02-25-08 00:00:00 0 *************** Switching to new log file ***************
02-25-08 00:00:00 0 *** Switched from old log file: a new day has started ***
02-25-08 00:00:00 0 Begin Configuration Information
02-25-08 00:00:00 0 Platform= NLM
02-25-08 00:00:00 0 Domain and Agent= DCADOM01.GWIA
02-25-08 00:00:00 0 Foreign Name= scdca_nw5
02-25-08 00:00:00 0 Description= <none specified>
02-25-08 00:00:00 0 Alias Type= <none specified>
02-25-08 00:00:00 0 Root Directory= SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA
02-25-08 00:00:00 0 Work Directory= SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\000.prc\gwwork
02-25-08 00:00:00 0 Log File= SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\000.prc\0225gwia.001
02-25-08 00:00:00 0 Directory ID= gwi641c
02-25-08 00:00:00 0 Directory Synchronization= NO
02-25-08 00:00:00 0 Directory Exchange= NO
02-25-08 00:00:00 0 Accounting= YES
02-25-08 00:00:00 0 Convert GroupWise Status to Messages= NO
02-25-08 00:00:00 0 Outbound Status Level= UNDELIVERED
02-25-08 00:00:00 0 Log Level= Verbose
02-25-08 00:00:00 0 Log Max Age= 7 days
02-25-08 00:00:00 0 Log Max Space= 65536 kb
02-25-08 00:00:00 0 Enable Recovery= YES
02-25-08 00:00:00 0 Retry Count= 10
02-25-08 00:00:00 0 Retry Interval= 5 seconds
02-25-08 00:00:00 0 Failed Recovery Wait= 3600 seconds
02-25-08 00:00:00 0 Network Reattach Command= <none specified>
02-25-08 00:00:00 0 Correlation DB Enabled= YES
02-25-08 00:00:00 0 Correlation DB Age= 14 days
02-25-08 00:00:00 0 Correlation DB Directory= SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA
02-25-08 00:00:00 0 Send/Receive Cycle= 2 minutes
02-25-08 00:00:00 0 Minimum Run= 0 minutes
02-25-08 00:00:00 0 Idle Sleep Duration= 30 seconds
02-25-08 00:00:00 0 Snap Shot Interval= 10 minutes
02-25-08 00:00:00 0 Time Zone= EST
02-25-08 00:00:00 0 GMT Offset= -5 hours, 0 minutes
02-25-08 00:00:00 0 Hemisphere= NORTH
02-25-08 00:00:00 0 Daylight Saving Change= 1 hours, 0 minutes
02-25-08 00:00:00 0 Daylight Saving Begin= 4/6 (month/day)
02-25-08 00:00:00 0 Daylight Saving End= 10/26 (month/day)
02-25-08 00:00:00 0 SMP On
02-25-08 00:00:00 0 SNMP On
02-25-08 00:00:00 0 Startup Switches= /Home-\\SCDCA_NW5\MAIL\dcadom01\WPGAT
02-25-08 00:00:00 0 E\GWIA /DHome-\\SCDCA_NW5\MAIL\dcadom01\WPGATE\GWIA /
02-25-08 00:00:00 0 DSN /DSNAGE-4 /SMTP /POP3 /IMAP4 /LDAP /MIME /MUDAS=2
02-25-08 00:00:00 0 /MailView-Internet /SD-8 /RD-16 /P-10 /TE-2 /TG-5 /T
02-25-08 00:00:00 0 C-5 /TR-5 /TD-3 /TT-10 /PT-10 /IT-10 /LdapThrd-10 /ST
02-25-08 00:00:00 0 -4 /RT-4 /ARI-NEVER /ATTACHMSG /HN-"scdca_nw5"
02-25-08 00:00:00 0 End Configuration Information
02-25-08 00:00:00 0 ****** Performing Daily Maintenance ******
02-25-08 00:00:00 0 ****** Daily Maintenance Complete ******
02-25-08 00:00:00 0 ****** 02-25-08 00:00:00 ******
02-25-08 00:00:13 5 DMN: MSG 13970 Accepted connection: [64.18.0.166] (exprod5mx246.postini.com)
02-25-08 00:00:13 5 DMN: MSG 13970 Receiving file: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\receive\d0502c74.568
02-25-08 12:16:47 7 MSG 1635 Processing outbound message...
02-25-08 12:16:47 7 MSG 1635 File: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\wpcsout\gwi641c\4\47C2B 1AD.FD0 Message Id: (47C2F7F7.833:15:42447) Size: 977
02-25-08 12:16:47 7 MSG 1635 Sender:
hoverman@dca.state.sc.us
02-25-08 12:16:47 7 MSG 1635 Converting message to MIME: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\send\x7c2b1af.003
02-25-08 12:16:47 7 MSG 1635 Recipient:
Jason.Molina@irs.gov
02-25-08 12:16:47 7 MSG 1635 Queuing message to daemon: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\send\s7c2b1af.003
02-25-08 12:16:47 7 DMN: MSG 1636 Sending file: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\send\p7c2b1af.003
02-25-08 12:16:50 7 DMN: MSG 1636 Connected to MX-RELAY1.treas.gov
02-25-08 12:16:50 7 DMN: MSG 1636 Send Failure: 504 <scdca_nw5>: Helo command rejected: need fully-qualified hostname
02-25-08 12:17:02 7 DMN: MSG 1637 Accepted connection: [64.18.0.73] (exprod5mx214.postini.com)
02-25-08 12:17:02 7 DMN: MSG 1637 Receiving file: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\receive\eb1b2c74.216
02-25-08 12:17:17 0 MSG 1638 Analyzing result file: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\result\r7c2b1af.003
02-25-08 12:17:17 0 MSG 1638 Command: irs.gov
02-25-08 12:17:17 0 MSG 1638 Response: 220 w2smtcmr01.treas.gov ESMTP Treasury SMTPD MX Server
02-25-08 12:17:17 0 MSG 1638 Command: EHLO scdca_nw5
02-25-08 12:17:17 0 MSG 1638 Response: 250 ok
02-25-08 12:17:17 0 MSG 1638 Command: MAIL FROM:<hoverman@dca.state.sc.us>
02-25-08 12:17:17 0 MSG 1638 Response: 250 Ok
02-25-08 12:17:17 0 MSG 1638 Detected error on SMTP command
02-25-08 12:17:17 0 MSG 1638 Command: RCPT TO:<Jason.Molina@irs.gov>
02-25-08 12:17:17 0 MSG 1638 Response: 504 <scdca_nw5>: Helo command rejected: need fully-qualified hostname
02-25-08 12:17:17 0 MSG 1638 Command: DATA
02-25-08 12:17:17 0 MSG 1638 Response: 221 Bye
02-25-08 12:17:17 0 Building undeliverable message
02-25-08 12:17:17 0 MSG 1638 Converting message to MIME: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\send\x7c2b1cd.004
02-25-08 12:17:17 0 MSG 1638 Queuing message to daemon: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\send\s7c2b1cd.004
02-25-08 12:17:17 7 DMN: MSG 1639 Sending file: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\send\p7c2b1cd.004
02-25-08 12:17:17 7 DMN: MSG 1639 Connected to dca.state.sc.us.s5a1.psmtp.com
02-25-08 12:17:17 12 DMN: MSG 1640 Accepted connection: [64.18.0.74] (exprod5mx215.postini.com)
02-25-08 12:17:17 12 DMN: MSG 1640 Receiving file: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\receive\dc1b2c74.217
02-25-08 12:17:19 7 DMN: MSG 1639 Transferred
02-25-08 12:17:19 7 DMN: MSG 1641 Accepted connection: [64.18.0.164] (exprod5mx244.postini.com)
02-25-08 12:17:19 7 DMN: MSG 1641 Receiving file: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\receive\fc1b2c74.218
02-25-08 12:17:19 12 DMN: MSG 1642 Accepted connection: [64.18.0.162] (exprod5mx242.postini.com)
02-25-08 12:17:19 12 DMN: MSG 1642 Receiving file: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\receive\fc1b2c74.219
02-25-08 12:17:25 7 DMN: MSG 1643 Accepted connection: [64.18.0.118] (exprod5mx232.postini.com)
02-25-08 12:17:25 7 DMN: MSG 1643 Receiving file: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\receive\5d1b2c74.220
02-25-08 12:17:47 12 MSG 1644 Processing inbound message: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\receive\DC1B2C74.217
02-25-08 12:17:47 12 MSG 1644 Recipient:
hoverman@dca.state.sc.us
02-25-08 12:17:47 12 MSG 1644 Queuing to MTA
02-25-08 12:17:47 12 MSG 1644 File: SCDCA_NW5/MAIL:\DCADOM01\WPGATE\GWIA\wpcsin\4\47c2b1eb.5u1 Message Id: (47C2F83B.728:10:55080) Size: 2.6 Kb