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Old 09-Jul-2009, 10:05 AM
 
Join Date: Mar 2008
Posts: 1,395
mikebell90 20-29 reputation pointsmikebell90 20-29 reputation pointsmikebell90 20-29 reputation points
Default Re: Forwarding Issue

SamConroy Work wrote:
> We have recently upgraded our POAs and MTAs to GW 8.00 HF2, but can't
> yet upgrade our web access, which is still at 6.5.
>
> We have noticed that we have a problem when users attempt to forward
> email messages. When they select the forward option, a compose message
> appears, with an attachment that contains the original message and the
> message area appears blank ready for typing additional content.
>
> However when the message is received, either internally or externally
> then the attached portion of the forwarded message is missing, and you
> only receive the content from the message area.
>
> Is their any fix for this, other than upgrade the Web Access to v8 ?
>
> Thanks in advance
> Sam Conroy
>
>

I doubt it. WebAccess 8 is specifically not very compatible with the
usual gradual upgrade process.

But why not test it. Install a new temporary WebAccess on another box
and try....
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