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Old 09-Apr-2008, 08:16 PM
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Default POA / MTA Abends in Protected Memory

MTA and POA started abending the server about 2 months ago with multiple processor page fault and subsequent protected memory restarts. No changes have been made to the server recently that would help to explain this.

Netware 6.5 SP5
GW7.02HP
MTA and POA on the one server (not clustered)
There are a number of servers in the environment with the same GW7 setup and they are not having any issues.
The 1st abend causes the POA protected memory space to restart and then some hours later the server abends again and the MTA restarts - this behavior is repeated over and over.

I have posted a part of the abend log below. Owing to forum limits in the character count the abend log is only a fragment so I have attached the full log in a zip.
++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++

Novell Netware, V6.5 Support Pack 5 - CPR Release
PVER: 6.50.05

Address space POAMEM removed Thursday, 7 February 2008 9:36:42.924 pm
Abend 0 on P02: Server-5.70.05: Page Fault Processor Exception (Error code 00000014)

Registers:
CS = 0073 DS = 007B ES = 007B FS = 007B GS = 007B SS = 007B
EAX = C0962844 EBX = C23A1B20 ECX = C1D2294C EDX = C136E580
ESI = C23A1B20 EDI = 00000000 EBP = C1D22C58 ESP = C1D22938
EIP = F43F1120 FLAGS = 00010296
F43F1120 55 PUSH EBP
EIP in GWPOA.NLM at code start +000AD120h
Access Location: 0xF43F1120

The violation occurred while processing the following instruction:
F43F1120 55 PUSH EBP
F43F1121 89E5 MOV EBP, ESP
F43F1123 53 PUSH EBX
F43F1124 8B5508 MOV EDX, [EBP+08]
F43F1127 56 PUSH ESI
F43F1128 85D2 TEST EDX, EDX
F43F112A 57 PUSH EDI
F43F112B 89CE MOV ESI, ECX
F43F112D 8B5D10 MOV EBX, [EBP+10]
F43F1130 7422 JZ F43F1154



Running process: Processor 2: IDLE Thread Process
Thread Owned by NLM: SERVER.NLM
Stack pointer: C1D22938
User Space Stack limit: 0
Scheduling priority: 67371008
Wait state: 3031111 Intermedidate Goto READY
Stack: F43B00E6 ?
--C0962844 ?
--C23A1B94 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
F512AE97 (NLMLIB.NLM|select+193)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--C1D229EC ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000010 (LOADER.NLM|KernelAddressSpace+10)
--C1D22980 ?
--C08EC6A0 ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--C1D22A44 ?
--00000092 (LOADER.NLM|KernelAddressSpace+92)
--C0D7E580 ?
F512D35D (NLMLIB.NLM|bsd_fd_isset+11)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C0D7E580 ?
--00000024 (LOADER.NLM|KernelAddressSpace+24)
F4F11C4F (GWENN5.NLM|GWENN5@svTcpAddr2UD+41F)
--00000092 (LOADER.NLM|KernelAddressSpace+92)
--C1D229AC ?
--C1D229AC ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C1D229A4 ?
F53561CD (USERLIB.NLM|R3MutexUnlock+65)
--C092C584 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C1D22A44 ?
--C0D800A0 ?
--C0938040 ?
--C1D229C0 ?
F53561FC (USERLIB.NLM|kMutexUnlock+C)
--C092C580 ?
--C1D229CC ?
F531CC0D (LIBC.NLM|Ring3Unlock+D)
--C092C580 ?
--C1D229E0 ?
F53561CD (USERLIB.NLM|R3MutexUnlock+65)
--C136E584 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--4F465320 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C13BF3C0 ?
--00000002 (LOADER.NLM|KernelAddressSpace+2)
--4F465320 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C13BF3C0 ?
F51792D7 (THREADS.NLM|_SURestore+243)
--C13BF3C0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C13BF3C0 ?
F511BEC2 (NLMLIB.NLM|ioctl+262)
--C136E580 ?
--C13BF3C0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C0D800A0 ?
--C1D22A54 ?
--C1D22A40 ?
--00000092 (LOADER.NLM|KernelAddressSpace+92)
--C23A1B8E ?
F4F13593 (GWENN5.NLM|GWENN5@svTcpSetAsyncMode+73)
--00000092 (LOADER.NLM|KernelAddressSpace+92)
--00000002 (LOADER.NLM|KernelAddressSpace+2)
--C1D22A44 ?
--00000004 (LOADER.NLM|KernelAddressSpace+4)
--C0D7E580 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C0D7E580 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000038 (LOADER.NLM|KernelAddressSpace+38)
--C1D22BD8 ?
F4F127EF (GWENN5.NLM|GWENN5@svTcpClientOpenExt+3BF)
--C0D7E580 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C23A1B24 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--00000098 (LOADER.NLM|KernelAddressSpace+98)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--C0D7E580 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--C1D22B58 ?
--C1128B80 ?
--C0938040 ?
--C1D22A94 ?
F53561FC (USERLIB.NLM|kMutexUnlock+C)
--C092C580 ?
--C1D22AA0 ?
F531CC0D (LIBC.NLM|Ring3Unlock+D)
--C092C580 ?
--C1D22AB4 ?
F5341ACC (LIBC.NLM|DataFromDescriptor+2C)
--C0938070 ?
--C0938040 ?
--C08EC6A0 ?
--C1D22B98 ?
F5174626 (THREADS.NLM|ValidateCLIBHandle+2E)
--C0938040 ?
--00000098 (LOADER.NLM|KernelAddressSpace+98)
--C1D22AC8 ?

Additional Information:
The CPU encountered a problem executing code in GWPOA.NLM. The problem may be in that module or in data passed to that module by a process owned by SERVER.NLM.

Loaded Modules:
LDAPX.NLM NetWare Extension APIs for LDAP SDK (Clib version)
Version 3.04 2 September 2005
Code Address: F4218000h Length: 00005B38h
Data Address: F4216000h Length: 00000E98h
LDAPSSL.NLM NetWare SSL Library for LDAP SDK (Clib version)
Version 3.04 2 September 2005
Code Address: F4239000h Length: 0005F55Dh
Data Address: F421F000h Length: 0001883Dh
LDAPSDK.NLM LDAP SDK Library (Clib version)
Version 3.04 2 September 2005
Code Address: F42A3000h Length: 00020AF3h
Data Address: F429B000h Length: 00006B6Dh
SPMNWCC.NLM Novell SPM Client for NWCC 2.4.0.0 20051107
Version 24000511.07 7 November 2005
Code Address: F42CC000h Length: 00010D0Bh
Data Address: F42C9000h Length: 00001340h
GWPOA.NLM GroupWise Post Office Agent (Release version)
Version 7.00.02 8 August 2007
Code Address: F4344000h Length: 001AC556h
Data Address: F42DE000h Length: 00064D4Fh
XGCAL5.NLM XIS GroupWise Calendar (release version)
Version 7.00.02 8 August 2007
Code Address: F4502000h Length: 00011ADBh
Data Address: F44F2000h Length: 0000E8FCh
XGMSG5.NLM XIS GroupWise Messaging (release version)
Version 7.00.02 8 August 2007
Code Address: F453F000h Length: 000E67C0h
Data Address: F4515000h Length: 00028661h
XGDM5.NLM XIS GroupWise Document Management (release version)
Version 7.00.02 8 August 2007
Code Address: F463B000h Length: 000372FBh
Data Address: F4627000h Length: 00012A4Dh
XGAB5.NLM XIS GroupWise Addressing (release version)
Version 7.00.02 8 August 2007
Code Address: F4686000h Length: 0003770Bh
Data Address: F4674000h Length: 00010225h
XGBAS5.NLM XIS GroupWise Base (release version)
Version 7.00.02 8 August 2007
Code Address: F46D5000h Length: 0005D7CBh
Data Address: F46BF000h Length: 00014908h
NWSNUT.NLM NetWare NLM Utility User Interface
Version 7.00.01 26 October 2005
Code Address: F4927000h Length: 00013418h
Data Address: F4925000h Length: 000006F8h
DSAPI.NLM NetWare NWNet Runtime Library
Version 5.05.10 15 January 2005
Code Address: F495E000h Length: 00000043h
Data Address: F495C000h Length: 00000024h
DSEVENT.NLM NetWare DSEvent Runtime Library
Version 6.00.04 30 November 2005
Code Address: F4962000h Length: 00000633h
Data Address: F4960000h Length: 00000034h
NETNLM32.NLM NetWare NWNet Runtime Library
Version 6.00.04 30 November 2005
Code Address: F496A000h Length: 00035BE7h
Data Address: F4964000h Length: 00004D75h
CALNLM32.NLM NetWare NWCalls Runtime Library
Version 6.00.04 30 November 2005
Code Address: F493E000h Length: 0001C469h
Data Address: F493C000h Length: 00000510h
NCPNLM32.NLM NetWare NWNCP Runtime Library
Version 6.00.04 30 November 2005
Code Address: F49A1000h Length: 0001F083h
Data Address: 00000000h Length: 00000000h
GWENN5.NLM GroupWise Engine (release version)
Version 7.00.02 8 August 2007
Code Address: F4A9A000h Length: 004BACA0h
Data Address: F49C2000h Length: 000D603Fh
GWXIS12.NLM XML Integration Service
Attached Files:
File Type: zip abend.zip (41.0 KB, 1 views)
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POA / MTA Abends In Protected Memory | khalilgarey This thread Pingback 10-Apr-2008 10:50 AM
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