Re: Internal E-mail Routed Out to the Internet
Use a route.cfg file. The messages may then still go to your GWIA, but
they'll just be "delivered" directly to your GWIA and back into your
system.
>>> On 10/15/2009 at 5:26 PM, dpuller<dpuller@no-mx.forums.novell.com>
wrote:
> GW7.0.3 system
>
> Issue became evident when a 3rd party encryption solution was
> implemented. When an external contact sends an e‑mail to multiple
> internal mailboxes in our GW system and one of the internal recipients
> replies to all, even the replies going to the other internal addresses
> must go out to the internet. The problem appears to be that the format
> used by the external sender is <userid@domain> and because of the <> it
> is not recognized as an internal address. Unfortunately that means that
> e‑mail that would otherwise stay internal to our GW system is going out
> to the internet and in the case of HIPAA content, it is unnecessarily
> encrypted.
>
> Is there any way that GWIA can recognize the internal address within
> the <>'S so internal messages stay internal?
>
> Thanks in advance for any insight!
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