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Old 08-Sep-2008, 08:04 AM
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Join Date: Apr 2008
Location: Paris, France
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Default Contact crash with converter changing address book

Hi,

Got a crash problem with PDA Connect when modifying the adress book options.
In the Contacts > Configuration Menu > DataSource Tab, when I select Groupwise Contacts, then enter Groupwise login info, then clic the button "modify", PDA Connect crashes after displaying a "Loading converter ... " popup.

I use a 7.0.3 Groupwise client, ActiveSync 4.5, PDA Connect 7.0.1
No problems with the client, no problems with the synchronization (it uses Frequent contacts, the default address book).
PDA Connect is installed in "Multiple computers" mode, since the user have a personnal computer at home with another mail system (Outlook).

Windows Debugger display :
"AppName: xtndpc.exe AppVer: 7.1.5022.0 ModName: rstgw.dll
ModVer: 7.1.5022.0 Offset: 000099cb"

I have the same problem on the 2 computers I installed PDA on, Windows XP SP2 (+ all latest updates).
On one of the computers it worked the first time i went to this option, after clicking "apply" i tried again to change address book and ... crash ...

I need to get this working for the boss, so it is quite important ^^

I have setted up a turn-around for the moment, purging the frequent contacts, disabling automatic record, and copying the user's main address book in the frequent contacts's one ...

Any clues ?


Thanks in advance.
 

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