Virtual Office Challenge Response Timeout with incorrect answers

Creating a new thread because it looks like an existing thread is pretty old and might not be noticed.

I have Virtual Office 1.61 running for Challenge Response on Netware 6.5 SP7, and this is the Error I get on the Logger screen when an incorrect response is entered.

java.lang.NegativeArraySizeException
at com.novell.security.nmas.lcm.chalresp.ServerProofM essage.read(Unknown
Source)
at com.novell.security.nmas.lcm.chalresp.ChalRespLCM. doMethod(Unknown So
urce)
at com.novell.security.nmas.lcm.LCMManager.doMethod(U nknown Source)
at com.novell.security.nmas.client.LoadAndRun.loadAnd RunAMethod(Unknown
Source)
at com.novell.security.nmas.client.MAF.doMethod(Unkno wn Source)
at com.novell.security.nmas.client.NMASClient.doNMASL ogin(Unknown Source
)
at com.novell.security.nmas.client.NMASClient.run(Unk nown Source)

Then after exactly 6 (May have been exactly 5) minutes the NMASVOLoginGadget times-out waiting for https://x.x.x/vo/servlet/fullpageservice? to load/process.

And presents a
---------------------------------------------------------------------------------------------------------
Service unavailable!
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
If you think this is a server error, please contact the webmaster.
Error 503
---------------------------------------------------------------------------------------------------------
Correct Answers "seem" to work properly. Any suggestions on what might have broken. I know it worked properly several months ago by giving at least an immediate failure message.







>>> On 1/4/2008 at 11:16 AM, in message <KenD.32o68o@no-mx.forums.novell.com>, KenD<KenD@no-mx.forums.novell.com> wrote:


We're using VO1.61 to provide a web-based way for users to reset theirpasswords. Using the C/R system works fine when they enter the correctresponses, but if they enter something wrong the system doesn't returnan error - it just doesn't do anything (browser is "Waiting forresponse..."). I'm fairly sure this used to work - i.e. entering thewrong answer to one of the 'secret' questions would give a "please tryagain" style message. Any ideas what I should do to fix this?-- KenD------------------------------------------------------------------------KenD's Profile: http://forums.novell.com/members/a.html this thread: Forgotten Passwords and Challenge Response