What is "Support Advisor"

[mfrancis]

Novell Support Advisor is a cross-platform tool being developed by Novell Technical Services that provides the user with a client that will remotely connect with servers and pull back configuration data regarding the server and the Novell products hosted on it. That information is then analyzed to find potential problems and known issues that are then presented to the user in a graphical interface where each found issue will provide a link to the potential solution.

This is an active client that will have a direct link into Novell Support to be able to be updated with all the latest support patterns that have been written and released by Novell product experts.

This tool is schedule to go beta the first part of December for all to download and play with.

We are excited for the release of this tool and look forward to the communities involvement and feedback.

Stay tuned for locked in release dates and forthcoming information!!