rug fails

Hi,
Somehow automatic updates periodically break. I know I have fixed this
in the past but now I can not as rcrcd does not seem to exist anymore?
What should we be using for updates?
Any help would be appreciated.
Thanks

I have been using the TID (3045794) to troubleshoot.
http://www.novell.com/support/search...eId=SAL_Public

INFO seems odd as well?
CONCLUSION: System is up-to-date!
found SLE-10-x86_64-SP2 + "online updates"

# oes-SPident

CONCLUSION: System is up-to-date!
found SLES-10-OES2-SP1-x86_64 + "online updates"

> My release files.
cat /etc/novell-release
Novell Open Enterprise Server 2.0.1 (x86_64)
VERSION = 2.0.1
PATCHLEVEL = 1
BUILD
cat /etc/SuSE-release
SUSE Linux Enterprise Server 10 (x86_64)
VERSION = 10
PATCHLEVEL = 2