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Old 03-Oct-2009, 03:04 PM
 
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Default Re: iPrint mangement errors

Robert,

as you are logged in with the admin user which has supervisor rights, the problem should not be related to any limitations for edirectory rights.

Please have a look at a few things:

Once you tried to administrate a iprint object, check the apache log /var/log/apache2/error_log on the server hosting the iprint services for any error entries.

Next activate the maximum of the ldap traces either using imanager / roles and tasks / ldap / ldap options / view ldap server / select the ldap server onject of the iprint server / tab tracing and activate all options.

Or simply do it at the server console by running the following command:
ldapconfig set "LDAP Screen Level=all"

You need to enter a admin equivalent user like admin.context.

Then either use imonitor / dstrace screen to turn of all messages except ldap or use the command line version ndstrace. If you use ndstrace do the following:

# ndstrace
ndstrace> set ndstrace = nodebug
ndstrace> ndstrace ldap
ndstrace> quit

# ndstrace -l

You then get all ldap traces in that console screen until you ctrl-c it. The -l options allow you to scroll back ...

Then try to administrate the iprint object and check the ldap trace.
You can post it if it is not too long.

Rainer
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