Escalation of SR - NOVELL FORUMS

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28-Aug-2009, 10:38 AM

kjhurni

Senior Member

Join Date: Nov 2007

Posts: 1,795

Escalation of SR

Without spending an extra $25,000, how does one go about QUICKLY escalating an SR?

I've had multiple SR's open for some time and they just languish.

Right now I need to get something fixed, I've had the SR open for a week and no progress being made.

SR #10520240381

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