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Old 01-Oct-2008, 01:48 PM
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Join Date: Apr 2008
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Default System update (PRU) fails

Anyone seen this problem?

Upload the system update as per tid 7000604.

Click on the update and deploy PRU. Comes back with an error in loader-messages.log. Anyone else?

Have done this on another system with no problems.

Here it is...

[DEBUG] [10/1/08 11:36:15 AM] [] [Loader.SystemUpdateModule] [FINEST: Attempting to set update status to GLOBAL_PRE_ACTIONS with message: ] [FINEST: Attempting to set update status to GLOBAL_PRE_ACTIONS with message: ] [] []
[DEBUG] [10/1/08 11:36:15 AM] [] [Loader.SystemUpdateModule] [FINEST: Status for update (5d023c0602f248d9aeeb7cca2e350809): SCHEDULED] [FINEST: Status for update (5d023c0602f248d9aeeb7cca2e350809): SCHEDULED] [] []
[DEBUG] [10/1/08 11:36:15 AM] [] [Loader.SystemUpdateModule] [FINEST: Updated update (5d023c0602f248d9aeeb7cca2e350809) status to GLOBAL_PRE_ACTIONS] [FINEST: Updated update (5d023c0602f248d9aeeb7cca2e350809) status to GLOBAL_PRE_ACTIONS] [] []
[DEBUG] [10/1/08 11:36:15 AM] [] [Loader.SystemUpdateModule] [FINEST: PRU action starting] [FINEST: PRU action starting] [] []
[DEBUG] [10/1/08 11:36:15 AM] [] [Loader.SystemUpdateModule] [FINE: Unable to run global pre actions] [FINE: Unable to run global pre actions] [com.novell.zenworks.systemupdate.exceptions.System UpdateException: Unable to execute pru command
at com.novell.zenworks.systemupdate.handlers.PruComma ndHandler.executeCommand(PruCommandHandler.java:96 )
at com.novell.zenworks.loader.modules.queue.handlers. ProcessCommandsHandler.executeCommands(ProcessComm andsHandler.java:65)
at com.novell.zenworks.loader.modules.queue.handlers. PreGlobalHandler.processAction(PreGlobalHandler.ja va:91)
at com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.processAction(QueueThreadWorker.ja va:193)
at com.novell.zenworks.loader.modules.queue.runner.Qu eueThreadWorker.run(QueueThreadWorker.java:139)
at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NullPointerException
at com.novell.zenworks.systemupdate.handlers.PruComma ndHandler.getPruDateFromVersion(PruCommandHandler. java:182)
at com.novell.zenworks.systemupdate.handlers.PruComma ndHandler.getPruReleaseDate(PruCommandHandler.java :174)
at com.novell.zenworks.systemupdate.handlers.PruComma ndHandler.executeCommand(PruCommandHandler.java:62 )
... 7 more
] []
[DEBUG] [10/1/08 11:36:15 AM] [] [Loader.SystemUpdateModule] [FINEST: Attempting to set update status to ERROR with message: SystemUpdate.error.preglobalactions] [FINEST: Attempting to set update status to ERROR with message: SystemUpdate.error.preglobalactions] [] []
[DEBUG] [10/1/08 11:36:15 AM] [] [Loader.SystemUpdateModule] [FINEST: Updated update (5d023c0602f248d9aeeb7cca2e350809) status to ERROR] [FINEST: Updated update (5d023c0602f248d9aeeb7cca2e350809) status to ERROR] [] []
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