Confused about License Entitlement definition

[john52]

I am not sure what information I am to enter in the License Entitlement description, as it seems redundant because it refers back to the licensed product. Can anyone expound on this?

Pattyc

If you're ony interested in casual software compliance management (as opposed to using ZCM as an intense purchasing and asset repository) suggest the following:

1. Create a Licence Product for each of your Discovered Products
2. Define Addn Properties
3. Add New Licence Entitlement (in lay terms provides the licence relationship bridge between a product and a Discovered Product)
4. Define Addn Properties
5. Tab to Proof of Ownership
6. Create a new Dummy Purchase Summary with the Product name
7. Make sure you enter the Licence quantity you wish to track compliance against
8. Go back to the Coverage TAB
9. Add Installed Discovered Product

This associates the Licence Product with the Discovered Product.

If you simply attach a Catalogue Product to the Discovered Product you tend to get anomalies in licence numbers - I've always used the Purchase Summary to get the right licence numbers. You can also associate a Catalogue product but make sure you dont place licence info in this otherwise it will attempt to add the licence numbers of the catalogue product and purchase together.


This may not be recommended way but bearing in mind that in all my 30 years in IT I have yet to come across a product which is SO POORLY DOCUMENTED and SUPPORTED - Novell will surely pay a heavy price for the lack of good design and operational documentation surrounding this product. I also note from my colleagues that the Training in ZCM in asset management and asset inventory is abysmal. Good luck