-28 error (continuation)

An Updated ZENworks-Registration.War file was released a few moments ago
that should fix your -28 issues.
TID 7004308 has been updated with details

I do not suspect it will address the issue of the incorrect Serial Number
being sent by the client, but everything should not register cleanly despite
the invalid SR.

The transmission of an invalid SN is likely a client side issue, but the
server side code should not be able to handle that.
You will need to continue to work with your support person to track down why
the wrong SN is being transmitted.


--
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.


"BoNeLeSS" <BoNeLeSS@no-mx.forums.novell.com> wrote in message
news:BoNeLeSS.40df3c@no-mx.forums.novell.com...
>
> Normand. I opened a SR and after a couple chats, I'm waiting for a
> solution too. I did some investigation on my own and this seems related
> to duplicate serial numbers. It seems that a constraint on the database
> doesn't allow to register two devices with the same hardware S/N
>
> This problem on my case was triggered by
>
> a) Cheap machines with invalid serial number in the BIOS.
> b) Zenworks images with the adaptive agent on them. After cleaning up
> as much as possible before getting an Image, the agent still sends the
> serial number from the imaged master machine instead the one from the
> actual hardware, generating the error.
>
>
> --
> BoNeLeSS
> ------------------------------------------------------------------------
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> View this thread: -28 error (continuation)
>