Message Status Error...No Messages

[mdallair]

Hi,

One of my client have this problem and we did manual reset as request by Novell directly inside the database. Maybe the best is to open a SR with Novell. You can give reference to SR 10511768771 and tell Novell you have the same problem The root cause have not be identified. If you take a look at the bundle summary page you can see you have unacknowlege error but these error are not in the message log box.


If you have a MSQL database you can go with these query . Make sure you have a good backup before doing this.

select errors from zerrorcounts where zuid=0x6a0119ed29204a0d82cfb6851f440692;
//If this returns 2 then run the update statement

update zerrorcounts set errors=0 where zuid=0x6a0119ed29204a0d82cfb6851f440692


Hope this help

Martin Dallaire