Upgrade of agent from IR3 or earlier to IR4 or IR4hp1 breaks agent
Well this is new.. I've tried it on several machines now with the exact
same results.
Previously when a new agent was released, I would make a new response
transform for it with zenworks package management and just deploy it.
No problems at all.
What happens in this case is that when it reboots, the agent will be
stuck in an offline state. You can't right click on it and pull up a
menu either.
Remove the agent via add/remove programs and reinstall the new agent and
it works fine. Not a great option to upgrade multiple sites.
Anyone else seen this?
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