Utility Query

ZFD6.5 comes with a system tray Icon allowing users to request remote
control support.

<spamthis@spam.org> wrote in message
news:8x6Be.4671$Hc7.408@prv-forum2.provo.novell.com...
>I would like to incorporate a button on a web page that would allow users
> to send an instant message to a support technician requesting help. This
> button would send the ip address of the PC and the PC name so that the
> technician could remotely control the PC using Zen Works for Desktops.
> The idea is that there would be no phone call required. Has anyone come
> across such a utility? Thanks for any replies.