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Old 01-Sep-2009, 11:44 AM
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Default DLU policy not applying

Customer site has been using ZEN for years. User package with DLU has always been associated at the OU levels and has been working for the users just fine.
Now we're into a new project that requires the user packages to be associated to the individual users, and a non-DLU package associated to the OUs. What we're seeing is roughly 25% of the users are getting the non-DLU policy, even though their associated and effective policy is supposed to be the DLU one.

Has anyone seen this? Can you tell me why it's happening?

Thanks in advance,

A.
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