Handheld Package, program section not working as I think itshould....

1. First and foremost, my suggestion would be to view the status (and the
details therein) of the Policy Enforcement on the device.
{{To do this, follow device_object > Properties > ZENWorks : Policy Status
tab > Display button > Select the correct row > View button }}

2. If things seem fine there, browse the following location on your device.
My Device >> Windows >> Start Menu >> Programs
Do you see any shortcuts there ? On most devices, this is the location
where the short-cuts of "Programs" folder are located.
Do let us know if this folder is empty or not.

Thanks & Regards
Anand Sinha

"Cheryl Fischer" <CFischer@accesshorizon.com> wrote in message
news:ygxFd.1552$hL4.673@prv-forum2.provo.novell.com...
> PDA Model - Dell Axim 30 Pocket Pc o/s Windows CE 2003 SE
>
> ZFH Version - 6.5
>
> I have configured the handheld package, program section as follows:
>
> Programs to include on the start menu:
>
> Pocket Explorer
> Groupwise
> Groupwise Appt
> Groupwise Day
> Groupwise Note
> Groupwise Taks
> Groupwise Week
> Pocket Word
> Pocket Excel
> Pocket Adobe
>
> THe Move all other Start Menu / Desktop items to the Programs Folder is
checked
> The Hide all items in the Programs Folder is checked.
>
> The way that I interept this is that the programs I noted above will show
up on the Start menu and no icons should appear on the programs screen.
>
> What I get is: The items do show up in the Start Menu as configured,
however when I tap on the programs section of the start menu, the 'desktop'
icons for Word, Excel and Adobe show up.
>
> Am I doing something wrong?
>
> Thanks,
> Cheryl
>
>
>
> Cheryl Fischer
> Network / Email Administrator
> Horizon Bank
>
>
>
> Cheryl Fischer
> Network / Email Administrator
> Horizon Bank
>
>
>