Re: How do I associate User with Handheld

Have you created your search policy for the handheld container?
-Steve

>>> On 8/3/2007 at 6:59 AM, in message
<6xGsi.2086$q16.186@prv-forum2.provo.novell.com>, Joe
Bloggs<No@thanks.com> wrote:
> Steve Tucker wrote:
>
>>
>>
>> Make sure you have selected "Enable User Authentication on handhelds"
>> within the Handheld Service policy - also, make sure the proper
>> container(s) are entered as well.
>>
>> -Steve
>
>
> Done that.
>
> Everything seems OK except that when you select a user in C1, select
> the
> Zenworks Tab and choose Handheld User Policy Status or Associated
> Handhelds then nothig is displayed. Now I suspect this is because on
> the
> Handheld in question when you get the Network login screen no matter
> what I enter, It fails the login. I'll give you a hypothetical
> example:
>
> In the ZFH service, User Authentication is enabled. And the container
> selected is location.ou (browsed for this)
>
> User in question is mcvpjd3 and is located in location.ou.tree
>
> On the client if I try to login using mcvpjd3 or mcvpjd3.location.ou
> then it fails. I've changed the password a few times so it shouldn't be
> that.
>
> any help appreciated.