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Old 21-Apr-2009, 11:58 AM
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Default Permissons problem with Zenworks Reporting Server InfoView

Hello,

I am currently haveing a problem with the Zenworks Reporting Server InfoView.

I can access the Reporting server if i am logged as the Zone administrator however if i am logged in as anyone else I get an error.
the error that is displayed in ZCC is "An error occurred while trying to launch the ZENworks Reporting Java Infoview. For more details, see the ZCC log."

here are a few of the lines in the ZCC log
21 Apr 2009 11:31:08

Exception Info:
21 Apr 2009 11:31:08 Class....... com.novell.zenworks.reports.exception.ReportExcept ion
21 Apr 2009 11:31:08 Message..... com.crystaldecisions.sdk.exception.SDKServerExcept ion: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

cause:com.crystaldecisions.enterprise.ocaframework .idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)

The server supplied the following details: OCA_Abuse exception 10499 at [.\exceptionmapper.cpp : 67] 42040 {}
...Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008) Unknown user



21 Apr 2009 11:31:08 Logged at... ReportRedirection...382
21 Apr 2009 11:31:08 ============== Exception (end) =============================
21 Apr 2009 11:31:08 MessageUtil..........78 :Error: An error occurred while trying to launch the ZENworks Reporting Java Infoview. For more details, see the ZCC log.
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