Hi im on novell 6 sp4 english edition

All my users here speak french so the use special character in the name of
their folder like ''

When we try to salvage a file in a directory that have the special character
'' we receive an error message that telle us that we dont have right to
that folders

If we replace the special character with an 'e', it work perfectly

Is there a fix to that problem ??6

Thanks for helping me