Netware 6.5 - Cannot salvage any files from VOl 1.

Under Novell Volume Statistics on a novell client workstation, I can see
Purgeable Space for Sys but not for Vol 1. When trying to "Salvage" any
deleted or modified files there is no salvageable files listed. Status:
Found 0 items. This causes a big problem since we cannot salvage any
files for any users other than going directly to tape to restore files.
We cannot see anything that is obvious that may be causing this problem.
Netware is not set to automatically purge all files. Any thoughts?