I was running with ZENworks 6.5 agent installed when the original testing
created the error. I have updated the ZENworks agent to 6.5.2, and the
problem persists. Is there any way to update the NetIdentity component
independently, say through Novell Client update? I'll try that. Could it be
another source other than NetIdentity?

Any thoughts?


-- Geoff

(Below is a pasted message sent to me email instead of to the newsgroup)

> We have iPrint 4.12 client installed on user workstations, and NW65SP4
> running on servers. I am testing controlled-access printers, and when a
> user logs in to a shared workstation (one where many different people log
> in) that has a controlled-access printer installed and tries to print, or
> opens the Printers & Faxes window, a "Novell iPrint Client" dialog opens,
> saying "Printer authentication failed. Do you want to try again?" If Yes,
> then a Printer Authentication dialog shows up, requiring either
> LDAP-formatted username (cn=name,ou=orgunit,o=org) or UniqueID, and the
> password associated with a user account that has permission to use this
> printer. However, if a user logs in that doesn't have access to the
> printer, they cannot authenticate with their own credentials.

The NetIdentity included in ZENWork 4.01 does not properly pass the
credentials to the iPrint server. The user is prompted for a username and
password every time. If you run ZEN4, upgrade to 6.5 or 7

> I see there is an option in iprint.ini, "AllowUserPrinters" that
> determines how all printers get installed, but I need some printers to be
> installed as workstation printers and others to be set up as user
> printers.

These options are not mutually exclusive. Both workstation and user
printers are allowed.
When we deploy printers in workstation policies, we set the Novell iPrint
Policy to run on user log in, even though it is a workstation policy.
Windows 2k/xp bases printers on who is logged in (except local printers).
There is no user logged in when the workstation policy runs.

> I really do not want to set up printers as public-access printers, but
> this login box will get the Help Desk pretty unhappy when users swamp them
> with calls. Is there any way to keep this authentication from happening
> for users that aren't on the ACL for a given installed printer? Or, is
> there some way to select whether the printer is set up as workstation or
> user printer other than the global iprint.ini setting?
> Thanks,
> -- Geoff