Last night I tried to deploy the agent to my first department. Half of
the PC's worked just fine with no problem. The other half of the PC's all
got the same error message:

Unable to connect to device.

I have been reading the docs and I am very confused about something. The
docs say that you need to uncheck simple file sharing and make sure you
have file and print sharing allowed through the firewall. We have the
windows xp firewall turned off on all of our PC's. We have simple file
sharing checked on all of our PC's. I have found that the PC's that
worked had File and Print sharing enabled and those that did not work had
File and Print sharing disabled.

So which is it? Do I need to have simple file sharing unchecked or do I
need to have File and Print sharing checked?