I posted earlier about the problem I had when trying to uninstall the
agent. Well, I've got the 10.0.0 agent back on the machine and it
appeared to be downloading the 10.0.1 update (I saw this happening in the
progress window), but it still doesn't seem to be updating to 10.0.1. If
I look at the upcoming events, it seems to be always showing (even if I
refresh the time just changes):

Knowledgebase Files (Unmanaged Linux) [3.6.A.1.16] deploy

This seems odd to me on a Windows XP machine....

Anyway, I still can't remote control the machine. When I try, I get:

Rights Authentication failed. An Internal error occured while
communicating to ZENworks Management Daemon. Contact Novell Techical