Hoping someone out there could help me out with this one. I have a
customer that is having issues with one particular pc's zenpm agent. When
they try to go ahead and unistall the agent they receive the following
error: "error 2378. Could not access VBScript runtime for custom action"
We can't reinstall the agent, cuz it says another instance is already
installed. (i've tried to go through the registry and delete anything
having to do with "patchlink" or "novell zenworks patch" and deleted all
keys, except there are a few that the system will not let me delete.
(Legacy_device_blah blah) that has some patchlink stuff under it, but
can't delete them. When i try to reinstall after cleaning up the
registry, the system still thinks it's already installed..so i'm at a
loss, short of formatting /rebuilding the pc, not sure what else to try..
Thanks in advance..