We are an university and using Netware 6.5 SP7 in conjunction with Equitrac (an print accounting system).
Sometimes there are entries in the NDPS queue which are set on JOB HOLD.
You have to set them to RESUME in the iManager by hand so printing can continue.
The normal users are no operators and in the iManager dialog:.
iprint -> manage printer -> configuration: operator hold and user hold are disabled.

What's the cause and how can we disable this behaviour?
Wie searched the internet but to no avail...
The server running the NDPS service is running as virtualized machine under VMware ESX 3.5.
Is it possible that under heavy io load the server gets timeouts and sets the jobs on hold?

Thanks for suggestions