I've recently set up a second ZCM server in my environment to fix a speed issue that I have been experiencing due to my original ZCM server being "over used." The new server fixed my issue with speed in navigating the web pages but when I try to remote control a workstation when using the new server I keep getting an "Error: An Internal error has occurred on the server."

When I check the ZCM logs on the server I'm finding that the internal error is from being unable to authenticate the user for remote controlling. My original ZCM server does allow remote controlling, but due to it having everything ZCM installed in it, it is just slow to navigate. I've looked at the settings between the two servers and everything looks to be identical, what else can I check to fix this remote control issue? Thanks!