User says they sent an email at say, 6:21 a.m.

Recipient gets the email at 7:25 p.m.

They forwarded the "recieved" email to us

Sure enough, it shows in the properties that the user (sender) SENT The email at 6:21 a.m. (I am assuming that's the send time based upon the POA and not the time of the pc?)

And that the RECIPIENT got it at 7:25 p.m. (is that the POA time or the PC time)?