As technical staff, most of us probably use a combination of iManager, ConsoleOne and LDIF files for managing accounts on our directories.

But what I want to know is, what tools do the support teams in your organisation use for dealing with accounts and directory records?
  • iManager with custom roles?
  • ConsoleOne?
  • Bespoke utilities?
  • Something else?

We're reviewing the tools our guys currently use (at present; all of the above) and I'm keen to know how these things work elsewhere.