Were just starting our rollout of ZCM11, we had initially started with a small deployment of ZCM10. Our back end is all now running ZCM11 but our clients are hit and miss as to weather they upgrade or not. The log file is below,, I have verified that the closest server rules are being applied correctly and that the content is present on the servers..

Any help is greatly appreciated.

DEBUG;Running Pre-Install Commands;;
DEBUG;Getting content for PRE_INSTALL steps of update;;
DEBUG;Exception distributing content: Information for id 33ccea6664beebeec54b97a50d3e3eeb has not been cached.;;
DEBUG;There was a problem getting the content for this update. Make sure that this device has valid content servers configured via closest server rules and that the content replication has occured to this device's content server(s);;