I've just installed the File Reporter engine on OES 2 SP3 and have 3 agents ( running on other OES 2 servers. I also have Storage Manager 3.0.2 on the same server as the File Reporter engine. The three agent servers show up under Component Management and have a heartbeat. But when I try to run an inventory report or scan a volume, it fails. No errors show up in the debug log of the agents, and on the engine the debug log shows a line like this when I try to take a scan:

SraInterface::SRASnapshotThread: attempt to collect scan failed (server/volume:).

I've given the NFRProxy account full rights to the tree and file system. Any suggestions?