I am in the process of installing the update from 2.6.1 to 2.7.0 using the ZENworks Update Manager. However, I am receiving the following error information:
An error occurred while attempting to update web files.
For further detail, please view the update log at:
C:\Program Files (x86)\Novell\ZENworks\mobile\update.logs
When I review the error logs, I find these statements explaining the cause of the error:
RunShellCommand: Running command: xcopy
RunShellCommand: Command: xcopy exited with code: 4
RunshellCommand: Exit code indicates failure
UpdateServerFiles: Failed to update web directory
Finally, this error has now created an issue that is keeping me from being able to add any new devices as well as viewing "Users" in the dashboard.
Anyone else come across this same error situation? If so, how do I go about resolving the error so I am updated to 2.7.0? Thanks in advance for any/all support!