we are using zcm 11.3.1 and i want to implement the remote listener function. A user who need help from a key user, can open the ZAA -> remote management -> request remote listener
In this list are all key users and the user can send a request to the key user. This works fine but there is one problem.

On the key user devices the remote listener is running and i start the program with the following commands ""%nzrViewer.exe" /listen /shared /zenpasswd /locale German" but if i request a remote listener the window shows "rights authentication" and "exclusive". I thought the parameter "shared" set the mode to shared and with the parameter "zenpasswd" the authentication is set to password.

How can i change this? If a user request a remote listener the default setting should be password authentication and shared mode.

Thanks for help.