Strangely I found nothing on this subject in the docs. Our Service Desk 7.0.3 appliance is almost ready to go live, and I should probably have some kind of disaster recovery plan for it. Assume the appliance goes fubar and I need to install a new one. What directories backed up from the old appliance do I need to restore to the new appliance? What are the access credentials that would allow me to pg_dump the embedded PostgreSQL database? Any pointers?

Or is everyone just doing snapshots?