The IDM 4.01 upgrade, though necessary, did not resolve the issue.
Here was the problem: Our AD driver was deployed long ago and needed to
be prepped for the entitlements offered by the driver to be recognized
by userapp/RBPM. I followed the following Article to prep the driver:

'Convert Driver Entitlements to New RBPM 3.7 Resource Model | Novell
User Communities'

Thanks to Volker Scheuber and John DaSilva!


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