I want to know the details functionality of REST API's. The operations /
functions provided by the REST / SOAP API’s to query eDirectory.

What is the type of customization generally possible eg: to create a
multi-request page for an approver – Create a portlet page, Set up a
workflow to retrieve all pending requests for an approver with
check-boxes or some cosmetic, approver approves and the changes should
be updated using a REST / SOAP API?

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