We're getting frequent BSOD with---

  • Surface Pro 3
  • Windows 8.1 (updated to Win 10 to attempt to fix but no luck)
  • ZCM FTF Roll Up 1 for ZENworks (11.3.2) (updated to FTF attempt to fix but no luck)
  • Connect to a Miracast remote display device, or sometimes on login or shutdown or just randomly.

Ever since we got our first Surface Pro 3 we've been seeing occasional BSODs, mostly at login or shutdown. Now that we're rolling out Miracast devices for remote display, the problem has gotten out of control. More than 50% of the time Windows will BSOD with ndis.sys or zeswifi.sys or irql_not_less_or_equal errors. Maybe this has something to do with the temporary virtual network connection created when connecting to a miracast device? We are in desparate need of a solution. Completely removing zen seems to be the only fix. Is there some way to remove ZES but keep the rest of zen? We aren't licensed for anything ZESM related. I realize it supports location awareness.

I'd open a SR but we're education licensed and don't get any freebies.