Looking for a method to leverage our ZCM (or other solution) to allow for Remote Management (to include Administration) of disconnected laptops out in the field. It seems even configuring the given laptop for VPN back into our network will not allow the unit to utilize the same IP address the ZCM is relying on as its last known IP for Remote Management.

We've looked into GoToAssist but we're trying to instead tap our existing resources for a solution. Appreciate any suggestions/advice.