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Thread: XPS 13 9350 and 9360 Imaging Segmentation Fault

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    Join Date
    Jul 2015

    XPS 13 9350 and 9360 Imaging Segmentation Fault

    When imaging a Dell XPS 13 9350 or 9360 model to Windows 10 x64 using a GPT file system and UEFI BIOS, after the Linux imaging kernel loads a segmentation fault error is given along with ZENworks Imaging failed with error 139. See attached picture. If I image the 9350 using the legacy BIOS settings and Windows 7 using NTFS it images OK.

    We are using the following environment:
    PXE agent 17.0.0 (ZENworks 2017 with the 17 July 2017 driver update installed).
    ELILO 3.14
    EFI 2.40

    When I boot using the July update boot CD I get the same segmentation fault error so I know it is not related to our imaging script. This same error happened with the 10 March 2017 imaging driver update and previous versions. I have enabled and disabled secure boot and set the POST Behavior Fastboot to through.

    Has anyone been able to image the 9350 or 9360 XPS 13 laptops using UEFI? Will the 2017 Update 1 address these issues?
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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