Hi

We are attempting to migrate our 11.4 appliance to 2017 but have run into a problem early in the process.

When trying to run the command to backup the server config:

zman zenserver-backup /root/zcm_backups/zone_backup.bak

We are getting the following error:

Failed to back up the configuration files. Ensure that you have the necessary permission to the folders under /etc/opt/novell/zenworks directory on Linux.

ERROR: 11

I've checked I have permission to the folder listed and even copied the contents to another folder to make sure.

Can anyone help?

Thanks

Matthew