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Thread: Select Document screen - ok is greyed out

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  1. #1
    Herb Meyerowitz NNTP User

    Select Document screen - ok is greyed out

    When a user opens a file from MS WORD this "Select Document" window pops up.
    The "ok" button is not available (greyed out). It is possible to use the "find"
    feature, but if the attorney already knows the Doc# then just typing it in the space is quicker.

    If you change the selection from "mailbox" to "documents" then the "ok"
    works fine. But why isn't it defaulting to "documents" to begin with?
    How do i change this - i looked at the "environment" and the "documents" in GW but nothing was helpful.

    thank you

  2. #2
    Dave Parkes NNTP User

    Re: Select Document screen - ok is greyed out

    Try using the latest beta client, this one seems to have been fixed in that

    Cheers Dave


    --
    Dave Parkes [NSCS]
    Occasionally resident at http://support-forums.novell.com/

  3. #3
    Herb Meyerowitz NNTP User

    Re: Select Document screen - ok is greyed out

    Thanks Dave..I will have the client try that!
    herb



    Try using the latest beta client, this one seems to have been fixed in that

    Cheers Dave


    --
    Dave Parkes [NSCS]
    Occasionally resident at http://support-forums.novell.com/



    --


  4. #4
    Herb Meyerowitz NNTP User

    Re: Select Document screen - ok is greyed out

    Did you mean the GroupWise 7 SP1 32-bit Client Hot Patch 1?
    Or is there something else I am not seeing?
    thanks
    herb




    Try using the latest beta client, this one seems to have been fixed in that

    Cheers Dave


    --
    Dave Parkes [NSCS]
    Occasionally resident at http://support-forums.novell.com/



    --


  5. #5
    Dave Parkes NNTP User

    Re: Select Document screen - ok is greyed out

    That's the one I'm using here, and it seems to have solved the problems we
    had with picking things by Doc number, both in Word/Excel and in attaching
    DMS files to mail messages

    Cheers Dave


    --
    Dave Parkes [NSCS]
    Occasionally resident at http://support-forums.novell.com/

  6. #6
    Herb Meyerowitz NNTP User

    Re: Select Document screen - ok is greyed out

    That's the one I'm using here, and it seems to have solved the problems we had with picking things by Doc number, both in Word/Excel and in attaching DMS files to mail messages

    Cheers Dave


    --
    Dave Parkes [NSCS]
    Occasionally resident at http://support-forums.novell.com/

    Perfect...thanks Dave...I will ge tthe client to install and test!
    herb


    --


  7. #7
    Dave Parkes NNTP User

    Re: Select Document screen - ok is greyed out

    OK, best of luck with it

    Cheers Dave


    --
    Dave Parkes [NSCS]
    Occasionally resident at http://support-forums.novell.com/

  8. #8
    Herb Meyerowitz NNTP User

    Re: Select Document screen - ok is greyed out

    OK, best of luck with it

    Cheers Dave


    --
    Dave Parkes [NSCS]
    Occasionally resident at http://support-forums.novell.com/

    Thanks....Unfortunately it didnt work...

    --


  9. #9
    Dave Parkes NNTP User

    Re: Select Document screen - ok is greyed out

    And it is definitely the 27/07/2006 version in Help About ?

    Cheers Dave


    --
    Dave Parkes [NSCS]
    Occasionally resident at http://support-forums.novell.com/

  10. #10
    Herb Meyerowitz NNTP User

    Re: Select Document screen - ok is greyed out

    And it is definitely the 27/07/2006 version in Help About ?

    Cheers Dave


    --
    Dave Parkes [NSCS]
    Occasionally resident at http://support-forums.novell.com/

    No..the client swears they installed it, but it shows a June date???

    --


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