We are have recently seen an issue with GMS, where the system seems to stop funtioning. We receive the following error message on our Treo's in Intellisync: "mobile gateway service is not running" We are running SMS Push to approximately 6 Sprint Treos, The GMS Server is behind our Firewall, with the Secure Gateway running on our DMZ.

A restart of the Intellisync Mobile Suite service seems to fix the problem, but it appears to happen at least a couple of times a week.

Following a restart, the Treo seems to go into an offline mode, and does not receive any e-mail again until we do a manual sync. It even sometimes forces our users to enter their password before it will sync again.

Any ideas?