I read the post just a few before this that sounds similar and I will try
that but I'm not sure the symptoms are completely the same.

I have a GMS server setup and working fine for about 11 people. There is
one account in particular that when I add the user, everything works fine
except the inbox. I actually get an update of sent items but no inbox. At
this point I'm not even associating a PDA with the account just looking at
it from the webaccess like interface. I've tried rebooting the GMS server,
adding a different account that worked fine all around. Just seems to be a
problem with this one account.

Any thoughts on this would be most appreciated!
Here is a sample of the Email_Accelerator_User_10_24_2006_1.log file that
pertains to the account (errear) in question.

T 00:18:45.921 408c3c Inbox Synchronization [errear]
D 00:18:45.921 408c3c Inbox Synchronization [errear]
T 00:18:45.921 408c3c getRecords for folder 6 and subfolder 6.0
[errear]
D 00:18:45.921 408c3c StreamingSender.java:331 Runtime exception;
nested exception is: [errear]
unexpected element name:
expected={http://schemas.novell.com/2005/01/GroupWise/types}parent,
actual={http://schemas.novell.com/2005/01/GroupWise/types}sequence
Runtime exception; nested exception is:
unexpected element name:
expected={http://schemas.novell.com/2005/01/GroupWise/types}parent,
actual={http://schemas.novell.com/2005/01/GroupWise/types}sequence

com.sun.xml.rpc.client.StreamingSender._handleRunt imeExceptionInSend(StreamingSender.java:331)

com.sun.xml.rpc.client.StreamingSender._send(Strea mingSender.java:313)

com.novell.groupwise.ws.GroupWisePortType_Stub.get FolderListRequest(GroupWisePortType_Stub.java:141)

gwtranslator.FolderHandler.buildFolderStructure(Fo lderHandler.java:490)

gwtranslator.FolderHandler.getFolderHierarchicalNa me(FolderHandler.java:56)

gwtranslator.EmailItem.getSubFolder(EmailItem.java :516)

gwtranslator.EmailItem.getField_Helper(EmailItem.j ava:435)

gwtranslator.GWItem.my_getField(GWItem.java:1317)

gwtranslator.GWItem.loadRecord(GWItem.java:1284)

gwtranslator.EmailItem.loadRecord(EmailItem.java:8 22)
gwtranslator.GWItem.setGWItem(GWItem.java:757)

gwtranslator.GWNonContactItem.setGWItem(GWNonConta ctItem.java:59)

gwtranslator.RecordFetcher.getInboxByDateAndFolder (RecordFetcher.java:215)

gwtranslator.RecordFetcher.getInbox(RecordFetcher. java:184)

gwtranslator.GWTranslator.getRecords(GWTranslator. java:581)

manager.ServerTranslatorFolderHandler.a(ServerTran slatorFolderHandler.java:583)

manager.ServerTranslatorFolderHandler.a(ServerTran slatorFolderHandler.java:526)

manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:141)

manager.FolderHandler.a(FolderHandler.java:255)

manager.FolderHandler.preLoadData(FolderHandler.ja va:156)

manager.FolderHandler.preLoadData(FolderHandler.ja va:115)

manager.FolderHandlers.preLoadData(FolderHandlers. java:114)

manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:99)

util.ThreadPool$PoolThread.run(ThreadPool.java:62)
E 00:18:45.921 408c3c Unexpected failure detected:
ServerException [errear]
D 00:18:45.921 408c3c manager.ServerException: Server translator
aborted [errear]
at
manager.ServerTranslatorFolderHandler.d(ServerTran slatorFolderHandler.java:941)
at
manager.ServerTranslatorFolderHandler.a(ServerTran slatorFolderHandler.java:585)
at
manager.ServerTranslatorFolderHandler.a(ServerTran slatorFolderHandler.java:526)
at
manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:141)
at
manager.FolderHandler.a(FolderHandler.java:255)
at
manager.FolderHandler.preLoadData(FolderHandler.ja va:156)
at
manager.FolderHandler.preLoadData(FolderHandler.ja va:115)
at
manager.FolderHandlers.preLoadData(FolderHandlers. java:114)
at
manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:99)
at
util.ThreadPool$PoolThread.run(ThreadPool.java:62)