Hi Everyone;

This started happening after updating our GMS running on Server 2003R2 to
GMS 2.0. This one user began getting these errors ---

GroupWise: got GW profile; purge on delete set to false [dick]
T 00:29:41.951 1fd9374 Synchronization [dick]
D 00:29:41.951 1fd9374 Synchronization [dick]
T 00:29:41.951 1fd9374 Going to call setLastSyncData and
RemoveEvents with 0 events [dick]
D 00:29:42.685 1cc4064 GroupWise: got GW profile; purge on delete
set to false [dick]
T 00:29:42.763 1d3a0a7 Synchronization [dick]
D 00:29:42.763 1d3a0a7 Synchronization [dick]
T 00:29:42.763 1d3a0a7 getRecords for folder 3 and subfolder 0.0
[dick]
D 00:29:42.763 1d3a0a7 StreamingSender.java:348 Runtime exception;
nested exception is: [dick] unexpected
element name:
expected={http://schemas.novell.com/2005/01/GroupWise/types}parent,
actual={http://schemas.novell.com/2005/01/GroupWise/types}sequence
Runtime exception; nested exception
is:
unexpected element name:
expected={http://schemas.novell.com/2005/01/GroupWise/types}parent,
actual={http://schemas.novell.com/2005/01/GroupWise/types}sequence
com.sun.xml.rpc.client.StreamingSender._handleRunt imeExceptionInSend(StreamingSender.java:348)
com.sun.xml.rpc.client.StreamingSender._send(Strea mingSender.java:330)
com.novell.groupwise.ws.GroupWisePortType_Stub.get FolderListRequest(GroupWisePortType_Stub.java:552)
gwtranslator.FolderHandler.buildFolderStructure(Fo lderHandler.java:554)
gwtranslator.FolderHandler.getFolder(FolderHandler .java:203)
gwtranslator.FolderHandler.getNotesFolderNoCreate( FolderHandler.java:267)
gwtranslator.FolderHandler.getNotesFolderNoCreate( FolderHandler.java:279)
gwtranslator.RecordFetcher.getNotes(RecordFetcher. java:98)
gwtranslator.GWTranslator.getRecords(GWTranslator. java:662)
manager.ServerTranslatorFolderHandler.sendRecords( ServerTranslatorFolderHandler.java:709)
manager.ServerTranslatorFolderHandler.sync(ServerT ranslatorFolderHandler.java:652)
manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:175)
manager.FolderHandler.doPreLoadData(FolderHandler. java:290)
manager.FolderHandler.preLoadData(FolderHandler.ja va:181)
manager.FolderHandler.preLoadData(FolderHandler.ja va:140)
manager.FolderHandlers.preLoadData(FolderHandlers. java:123)
manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:113)
util.ThreadPool$PoolThread.run(ThreadPool.java:64)
E 00:29:42.763 1d3a0a7 Unexpected failure detected:
NestedException [dick]
D 00:29:42.763 1d3a0a7 com.sync.core.NestedException:
com.sync.core.ServerException: Server translator aborted [dick]
at
manager.ServerTranslatorFolderHandler.checkLogMess ages(ServerTranslatorFolderHandler.java:1065)
at
manager.ServerTranslatorFolderHandler.sendRecords( ServerTranslatorFolderHandler.java:711)
at
manager.ServerTranslatorFolderHandler.sync(ServerT ranslatorFolderHandler.java:652)
at
manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:175)
at
manager.FolderHandler.doPreLoadData(FolderHandler. java:290)
at
manager.FolderHandler.preLoadData(FolderHandler.ja va:181)
at
manager.FolderHandler.preLoadData(FolderHandler.ja va:140)
at
manager.FolderHandlers.preLoadData(FolderHandlers. java:123)
at
manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:113)
at
util.ThreadPool$PoolThread.run(ThreadPool.java:64)
at
manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:180)
at
manager.FolderHandler.doPreLoadData(FolderHandler. java:290)
at
manager.FolderHandler.preLoadData(FolderHandler.ja va:181)
at
manager.FolderHandler.preLoadData(FolderHandler.ja va:140)
at
manager.FolderHandlers.preLoadData(FolderHandlers. java:123)
at
manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:113)
at
util.ThreadPool$PoolThread.run(ThreadPool.java:64)


His entire calendar comes down on the first sync. None of his appointments
syncronize after the initial sync. I have reset his GMS account, deleted
and re-added his GMS account and reloaded the GMS client on his Treo. I
also ran a Groupwise Library/Mailbox maintenance check on his Groupwise
account. Any ideas? I would appreciate any help any one can give.

Thanks;

Chas Baker
OIT LAN Support
University of Massachusetts
Amherst, MA