Hi Everyone;

Thought I would try this again. This started happening after updating our
GMS running on Server 2003R2 to
GMS 2.0. This one user began getting NestedException errors. His entire
calendar comes down on the first sync. None of his appointments syncronize
after the initial sync. I have reset his GMS account, deleted
and re-added his GMS account and reloaded the GMS client on his Treo. I
also ran a Groupwise Library/Mailbox maintenance check on his Groupwise
account. Any ideas? I would appreciate any help anyone can give. The sync
log is pasted at the end of this message.

Thanks;

Chas Baker
OIT LAN Support
University of Massachusetts
Amherst, MA


GroupWise: got GW profile; purge on delete set to false [dick]
T 00:29:41.951 1fd9374 Synchronization [dick]
D 00:29:41.951 1fd9374 Synchronization [dick]
T 00:29:41.951 1fd9374 Going to call setLastSyncData and
RemoveEvents with 0 events [dick]
D 00:29:42.685 1cc4064 GroupWise: got GW profile; purge on delete
set to false [dick]
T 00:29:42.763 1d3a0a7 Synchronization [dick]
D 00:29:42.763 1d3a0a7 Synchronization [dick]
T 00:29:42.763 1d3a0a7 getRecords for folder 3 and subfolder 0.0
[dick]
D 00:29:42.763 1d3a0a7 StreamingSender.java:348 Runtime exception;
nested exception is: [dick] unexpected
element name:
expected={http://schemas.novell.com/2005/01/GroupWise/types}parent,
actual={http://schemas.novell.com/2005/01/GroupWise/types}sequence
Runtime exception; nested exception
is:
unexpected element name:
expected={http://schemas.novell.com/2005/01/GroupWise/types}parent,
actual={http://schemas.novell.com/2005/01/GroupWise/types}sequence
com.sun.xml.rpc.client.StreamingSender._handleRunt imeExceptionInSend(StreamingSender.java:348)
com.sun.xml.rpc.client.StreamingSender._send(Strea mingSender.java:330)
com.novell.groupwise.ws.GroupWisePortType_Stub.get FolderListRequest(GroupWisePortType_Stub.java:552)
gwtranslator.FolderHandler.buildFolderStructure(Fo lderHandler.java:554)
gwtranslator.FolderHandler.getFolder(FolderHandler .java:203)
gwtranslator.FolderHandler.getNotesFolderNoCreate( FolderHandler.java:267)
gwtranslator.FolderHandler.getNotesFolderNoCreate( FolderHandler.java:279)
gwtranslator.RecordFetcher.getNotes(RecordFetcher. java:98)
gwtranslator.GWTranslator.getRecords(GWTranslator. java:662)
manager.ServerTranslatorFolderHandler.sendRecords( ServerTranslatorFolderHandler.java:709)
manager.ServerTranslatorFolderHandler.sync(ServerT ranslatorFolderHandler.java:652)
manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:175)
manager.FolderHandler.doPreLoadData(FolderHandler. java:290)
manager.FolderHandler.preLoadData(FolderHandler.ja va:181)
manager.FolderHandler.preLoadData(FolderHandler.ja va:140)
manager.FolderHandlers.preLoadData(FolderHandlers. java:123)
manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:113)
util.ThreadPool$PoolThread.run(ThreadPool.java:64)
E 00:29:42.763 1d3a0a7 Unexpected failure detected:
NestedException [dick]
D 00:29:42.763 1d3a0a7 com.sync.core.NestedException:
com.sync.core.ServerException: Server translator aborted [dick]
at
manager.ServerTranslatorFolderHandler.checkLogMess ages(ServerTranslatorFolderHandler.java:1065)
at
manager.ServerTranslatorFolderHandler.sendRecords( ServerTranslatorFolderHandler.java:711)
at
manager.ServerTranslatorFolderHandler.sync(ServerT ranslatorFolderHandler.java:652)
at
manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:175)
at
manager.FolderHandler.doPreLoadData(FolderHandler. java:290)
at
manager.FolderHandler.preLoadData(FolderHandler.ja va:181)
at
manager.FolderHandler.preLoadData(FolderHandler.ja va:140)
at
manager.FolderHandlers.preLoadData(FolderHandlers. java:123)
at
manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:113)
at
util.ThreadPool$PoolThread.run(ThreadPool.java:64)
at
manager.ServerTranslatorFolderHandler.preLoadData( ServerTranslatorFolderHandler.java:180)
at
manager.FolderHandler.doPreLoadData(FolderHandler. java:290)
at
manager.FolderHandler.preLoadData(FolderHandler.ja va:181)
at
manager.FolderHandler.preLoadData(FolderHandler.ja va:140)
at
manager.FolderHandlers.preLoadData(FolderHandlers. java:123)
at
manager.PreLoader$PreLoadRequest.run(PreLoader.jav a:113)
at
util.ThreadPool$PoolThread.run(ThreadPool.java:64)